products
What hair types are your tools suitable for?
All hair types: straight, wavy, curly, coily; fine to thick. If your hair is very delicate or color-treated, start on the lowest heat and increase gradually.
Are the bristles safe for sensitive scalps?
Yes-our flexible bristles with a cushioned base provide gentle detangling; avoid aggressive brushing on irritated scalps.
Are your tools safe for extensions or keratin treatments?
Self-Cleaning Brush: Yes-brush from mid-lengths to ends and avoid tugging directly at the bonds.
Blowout Brush: Yes-use low heat near bonds, support the roots with your hand, and confirm with your stylist for your specific method.
Crowné SwiftClean© Brush
How does the Self-Cleaning Brush work?
Press the release button to lift the bristle pad and push trapped hair forward in one motion—remove and dispose; no picking or tugging needed.
Can I use the Self-Cleaning Brush on wet hair?
Use on dry or towel-damp hair only; for soaking-wet hair, detangle gently first and finish with the brush to smooth and add shine.
Crowné Blowout Brush©
What does “ionic” mean on the Blowout Brush?
The brush emits negative ions that help reduce static and frizz by smoothing the hair cuticle, leaving a sleeker, shinier finish.
Is the Blowout Brush a dryer and a styler in one?
Yes-use it on towel-dried hair to dry, smooth, and add volume in a single step.
Recommended heat settings?
Low/medium for fine or fragile hair; medium/high for thick or coarse hair. Always use a heat protectant.
Can I use the Blowout Brush every day?
Yes-keep heat as low as needed for your hair type and use a protectant; give hair occasional heat-free days if it’s very dry or compromised.
orders, shipping & returns
Where do you ship to?
We ship to Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Latvia, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, and the United States.
Shipping fees may vary depending on your location.
If your country is not on the list and you would like our product, let us know in the "message us section," and we will accomodate you!
How long is shipping?
Delivery times may vary depending on your location, but we aim for 5 business days to deliver your hair goods!
How do I track my order?
You’ll receive a tracking email once shipped. You can also track from your account or the confirmation link.
Can I change my address after ordering?
Contact us immediately at crowne.elegance.info@gmail.com; changes are possible until the order is processed.
Will I pay duties or taxes?
Orders outside of the EU may incur duties set by your country and paid by the recipient.
What is the return policy?
If the product has no signs of use and it has been less than 30 days since delivery, we will accommodate a free return.
You can either exchange the product for the same, tested and quality-assured product, exchange for a different product at the same value, or receive a full refund.
How do I start a return or exchange?
Email crowne.elegance.info@gmail.com with your order number and reason; we’ll provide instructions and a return label if applicable.
What if my item arrives damaged or faulty?
Contact us within 5 days of delivery with photos; we’ll repair, replace, or refund your order.
warranty
Do your hair products have warranty?
Yes! All of our hair products have a warranty of 1 year.
troubleshooting
My Blowout Brush isn’t turning on.
Confirm it’s fully plugged in, try a different outlet, and check voltage compatibility; if still not working, contact support.
Airflow feels weak.
Remove lint/hair from vents and bristles; ensure filters/vents are clear and the tool is set to the correct speed/heat.
I still see frizz after styling.
Dry hair to ~80% before styling, use smaller sections, slow your passes, and finish with a cool pass and a light serum.